Shipping and Returns

Shipping Time:

Since I produce all products myself and only after an order has been placed, please allow 1 to 7 business days before I ship your package. Shipping is from Graz, Austria.

Shipping Costs:

  • Austria: EUR 4 (via GLS)

  • Germany: EUR 9 (via HERMES)

Returns:

Please send returns from Germany and Austria to the following address:

Fiona Fischer
Kalvarienbergstraße 260
8967 Haus im Ennstal
Austria

Returns must be sent back to me within 14 days of receipt.

Return Conditions:

  • Jewelry must be in its original condition.

  • All products must be unworn.

  • Jewelry that is damaged, soiled, or visibly worn will not be refunded.

Please note that as a small business, I am unable to offer free returns. If possible, please use the original packaging for your return.